Property Management Services
Discuss tenant screening and placement responsibilities for your rental property, including the information, approvals and handoff included in the proposed arrangement.
Tenant placement brings together the rental's availability, enquiries, application review and the steps after a decision. Clear responsibilities help the owner understand what information is available and which decision remains theirs.
Screening needs to respect applicable privacy and human-rights requirements. Application information should be considered through an appropriate, consistent process rather than assumptions about an applicant's background. OHRC: discrimination and rental screening · Privacy Commissioner: rental-housing privacy
Identification, financial documents and other personal information need controlled handling. A general website enquiry is for the owner's service needs, not for uploading a prospective tenant's private records.
A placement decision leads to separate lease and move-in tasks. The proposed arrangement should identify those responsibilities and distinguish them from continuing rent administration, inspections and maintenance coordination.
Choose a location page for property planning details, related services and an enquiry route. Confirm the property address, requested scope and availability directly before arranging work.
In our clients’ words
Tenants & leases
"D&D's tenant screening process found an undisclosed prior eviction that the applicant hadn't mentioned on their application. That one check probably saved me $30,000 in losses and months of LTB proceedings."
Tenants & leases
"The screening reports D&D provides are detailed and defensible under the Ontario Human Rights Code — credit, reference, employment, all documented. Our approval process is faster and our tenant quality is measurably higher."
Tenants & leases
"First time renting out a property and I had no idea how to screen applicants properly. D&D guided me through the whole process, ran a thorough check, and found us a tenant who has been perfect for two years."
Apply a process that respects human-rights requirements and records the basis for decisions rather than assumptions about an applicant's background. OHRC: discrimination and rental screening
Identify lease preparation, accepted terms and move-in responsibilities, with ongoing management tasks recorded as a separate scope.
Provide type, availability, occupancy and the support requested, without sharing an applicant's private documents.
Clarify who approves advertising information, reviews applications and makes the placement decision.
Establish the collection and sharing process before providing identification, credit or reference information.
Identify property type, occupancy and expected availability.
Clarify placement tasks, owner approvals and any ongoing management work.
Confirm the appropriate channel before sending sensitive application information.
Record decision steps and which lease or move-in tasks are included.
Use relevant information through a process consistent with Ontario human-rights requirements. Income source or a protected characteristic must not become a screening shortcut; review the proposed criteria against OHRC guidance before using them. OHRC: discrimination and rental screening
For ordinary private-market rentals, a rent-to-income cutoff is not an appropriate screening rule. OHRC guidance explains the prohibition and the limited context of subsidized housing; use a compliant review of relevant information rather than a preset ratio. OHRC: discrimination and rental screening
No. The initial form is for the owner's service needs. Arrange a controlled channel and explain what information is needed and why before collecting applicants' identification, financial records or reference details. Privacy Commissioner: rental-housing privacy
No. Reference and background information involves personal information. Establish appropriate consent, purpose and access controls for the checks rather than circulating private applicant details among owners or providers without a defined process. Privacy Commissioner: rental-housing privacy
Confirm those tasks individually. Application review, owner approval, lease administration and the condition handoff are distinct responsibilities, and ongoing rent collection or maintenance should also be identified separately in the proposed arrangement.
Screening and coordination do not establish either outcome. Review the accepted scope and any separately documented commitment, including its conditions, without treating an application review as proof of future conduct or guaranteed occupancy.
Property types to discuss — Single-Family Homes · Multi-Unit Buildings · Condo Corporations · Student Rentals · Investor Portfolios
Knowledge Base
Guides, checklists, and Ontario-specific advice for landlords and investors
Send the property location and the work you want to discuss.
Contact D&D Property Management to discuss your tenant screening needs. Serving Kitchener, Waterloo, Cambridge, Guelph and nearby communities. Confirm coverage for your property.
Or email us at info@ddpropertymanagement.ca
For a service enquiry, use the contact link above. The date and time request only shares preferences; arrangements are confirmed separately.
Start with your property
A request is not a confirmed appointment or service agreement.
Share a preferred date and time. We will confirm arrangements with you; sending a request does not book an appointment.
Send your preferred time and property details. Confirm the arrangements directly before treating the request as an appointment.
Prefer to send the details first? Request a quote or call (519) 501-5003.
