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🏠 Property management: discuss your property and management needs.
Kitchener • Waterloo • Cambridge • Guelph & Surrounding Areas
(519) 501-5003 Mon–Sat 7AM–7PM
Illustrative photograph: Upper corner of a red brick residential building with projecting balconies against blue sky

D&D Property Management

The responsibilities
behind the address.

Managing repairs in Guelph? See property maintenance coordination in Guelph for request handling, approval, provider and work-record responsibilities.

Explore eight management services across tenants, leases, property condition and owner information. Define the scope for your property or portfolio.

Brick and balcony lines against the sky.Illustrative · Residential detail

Illustrative building photography. Photo sources and credits.

Explore the services

Tenants, leases & owner information

Illustrative photograph: Brick residential entrance with paired doors and a paved approach between brick columns

Tenants, leases & owner information

Tenant screening & placement

Discuss the property, occupancy plans and responsibilities for the placement process, with information handling and decisions clearly defined.

Illustrative photograph: Upper corner of a red brick residential building with projecting balconies against blue sky

Tenants, leases & owner information

Lease management & renewals

Keep lease records, renewal dates and communication responsibilities within an agreed administration scope.

Illustrative photograph: Red brick residential building with an exterior staircase, white-framed windows and lawn

Tenants, leases & owner information

Rent collection administration

Define payment administration, records, owner communication and the process for raising discrepancies or overdue items.

Illustrative photograph: Tall residential facade with a grid of windows and projecting glass balconies

Tenants, leases & owner information

Property financial reporting

Discuss which property records and reports you need, who supplies information and how questions or exceptions should be communicated.

Explore the services

Condition, maintenance & coordination

Illustrative photograph: Red brick residential building with an exterior staircase, white-framed windows and lawn

Condition, maintenance & coordination

Property condition inspections

Agree the areas to review, access arrangements and the way observations, photographs and follow-up items will be recorded.

Illustrative photograph: Residential building behind mature planting and a timber garden arch

Condition, maintenance & coordination

Property maintenance coordination

Describe recurring needs, open repairs and approval limits so requests, access and follow-up can be coordinated within the agreed scope.

Illustrative photograph: Brick residential entrance with paired doors and a paved approach between brick columns

Condition, maintenance & coordination

Vendor & contractor coordination

Define how work is requested, approved and followed up, including the role of existing contractors and the owner’s decision points.

Illustrative photograph: Upper corner of a red brick residential building with projecting balconies against blue sky

Condition, maintenance & coordination

Property emergency coordination

Agree contacts, escalation responsibilities and owner approval arrangements for urgent property issues. Service coverage needs confirmation.

In our clients’ words

What our clients say

5 out of 5 stars

D&D manages all 12 of my rental units in Waterloo. Professional, transparent, and they treat my properties like their own. Best decision I made as a landlord.

Jennifer L.Landlord, Waterloo
Read this testimonial

5 out of 5 stars

As an out-of-province landlord, I needed a reliable team on the ground. D&D's monthly reports are detailed and their communication is excellent.

Michael T.Investor · Toronto
Read this testimonial

5 out of 5 stars

They screened tenants thoroughly for my duplex. Found great tenants who pay on time and take care of the property. Worth every penny of the management fee.

Karen S.Landlord · Waterloo
Read this testimonial

Our approach

Clear roles.
Useful information.

A management arrangement starts with knowing who is responsible for what and how decisions are made.

Talk through your project
  1. Understand the current arrangement

    Describe the property type, location, unit count and occupancy. Explain which responsibilities are handled today and where support is needed.

  2. Define roles and decision points

    Separate tenant administration, property work and owner reporting. Discuss access, approval limits, existing providers and any transition requirements.

  3. Agree the management scope

    Confirm responsibilities, fees, communication, reporting and authority to act. An enquiry does not start management or authorize property work.

The place matters

Kitchener. Waterloo.
Cambridge. Guelph.

We serve Kitchener, Waterloo, Cambridge and Guelph. Share each property’s location, type, approximate unit count and current occupancy in the initial enquiry. Coverage and the proposed responsibilities need confirmation for the property or portfolio.

Our service boundary

Management responsibilities, clearly agreed.

Our focus is ongoing property, tenant and owner-management responsibilities. Coordination is distinct from performing a repair or renovation: the required physical work, provider and approval process need to be identified. A submitted enquiry does not grant authority to act or replace a management agreement.

Discuss the scope

Questions & answers

A little clarity,
before you begin.

Can tenant placement and ongoing administration be scoped separately?

Yes. State whether you want help with placement, ongoing lease and rent administration, or both. Responsibilities, handover points and fees need to be agreed for the chosen scope.

How should I describe maintenance and vendor responsibilities?

Identify current providers, recurring tasks, open repairs and the owner’s approval process. Discuss how requests, access, updates and completion records should be coordinated.

What should an owner-reporting discussion cover?

Explain which property information you need, the records available and your preferred communication arrangements. Reporting content, frequency and responsibility for source information need agreement.

Does emergency coordination mean an immediate response is guaranteed?

No. Contacts, escalation arrangements, coverage and authority need confirmation in the management agreement. The website enquiry does not establish an emergency response commitment.

Can selected responsibilities and combined management arrangements be compared?

List the tasks you want delegated and those retained by the owner or another provider. Compare the recurring and separately charged work, approval limits and exclusions in the written proposal. Do not assume a single fee covers every task or emergency attendance.

What should I clarify before a management consultation?

Provide a general description of the property, current arrangements and requested responsibilities. Agree the purpose of the discussion, any documents needed, expected follow-up and any charge beforehand. Do not send private tenant records through an initial general enquiry.

What credentials should I verify for condominium-management work?

Ask for the specific provider and individual names, licence details and scope where condominium-management licensing applies. Verify those details with CMRAO before confirming an arrangement; a general property-management description does not establish a licence.

How should maintenance providers and approvals be defined?

Agree how work is requested, who approves spending, how providers are selected and what completion records are required. Identify whether existing contractors, a D&D business or another provider would perform the work. Network membership alone does not establish response times, credentials or discounted pricing.

How should I compare management fees?

Compare the responsibilities covered by the recurring fee with leasing, inspection, maintenance coordination and other separately priced work. Review payment terms, exclusions and approval limits for the property. Do not assume a market percentage, volume discount or universal fee structure.

What should I clarify about tenant screening?

Discuss the relevant checks, consent and handling of applicant information, consistent lawful criteria and the decision-maker. For ordinary market rentals, do not use a blanket rent-to-income cut-off or treat a general screening description as a guarantee of suitability. Agree the process for the particular tenancy.

What happens when rent is overdue?

Review the payment records, tenancy circumstances and authority to act before deciding the next step. Required notices and any tribunal process depend on the applicable rules and case. Confirm the role of any qualified representative; do not assume automatic filing dates or a guaranteed outcome.

How is an owner's visit to an occupied rental arranged?

Ownership does not give unrestricted entry during a tenancy. Identify the lawful reason for a visit and arrange the notice or applicable exception required for that situation. Coordinate access with the responsible property contact; an owner's preference alone does not establish the right to enter.

Can I ask about a commercial or mixed-use property?

State the property type, occupancy and responsibilities you want considered. Confirm whether the proposed management scope is available for that property and how its terms would be set. Physical commercial-site repairs belong to a separate work scope.

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